I'm a freelance user researcher, product designer, and manager with a passion for uncovering what people do, why people do the things they do, and transforming that information into actionable insights, designs, and experiences for you and your customers. 

 
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user research

Figuring out just which questions to ask and the the best methodology to answer them. I employ a range of qualitative and quantitative research methods to uncover actionable insights. 

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product design

Understanding how everything comes together and what new opportunities lie at the edge. I fuse design with a deep understanding of the market, business goals & strategy, and customers to develop new product strategies.  

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User experience

From wireframes to clickable prototypes, I develop and design an experience for your users that easily gets them to achieve both their and your business goals—designing for every click, swipe, and scenario.