In a nut shell: I'm a professionally trained user researcher, product designer, and manager with over 10 years in product helping to uncover the truth behind what people do, why people do the things they do, and transforming that information into actionable insights, product strategies, and experiences.
I'd love to help you ensure your product meets the perfect balance between achieving your business objectives and delighting your customers. Check out my resume or LinkedIn for more details.
Talks
The AI-Empowered Researcher: How to dance with the devil and keep your soul
Talk given at Learner's Research Week 2025 on how researchers might be able to incorporate AI within their research process. Talk description: engaging AI in research feels like a “dance with the devil”—deceptively alluring and assertive, yet risky. Learn how to harness AI’s capabilities without being led astray by its deceivingly quick “insights.” Staff Researcher Kaleb Loosbrock shares his experience and practical techniques to ensure you lead your dance with AI and “keep your soul.”
User Research: Digging for Gold
A presentation that I did for Reversim2016 Conference in Tel Aviv. Bottom line: Users lie almost as much as politicians. So getting valuable feedback from your users on your products or services is a bit like digging for gold: you need to know exactly how to sift through the dirty lies to find valuable nuggets of truth. In this talk, I walk through user research and how to find those valuable nuggets that’ll take you, your designs, and your product to the next level.
Interested in working together?